Job Description / Duties

This position delivers the front-line contact for all Education programs and will deliver exceptional service to CAIRP’s current and potential students and other stakeholders (sponsors, education volunteers, etc.). This position requires a high level of accuracy and attention to detail and reports to the Assistant Director, Education Programs and Registrar. Fluency in English and French is required.

MAIN DUTIES & RESPONSIBILITIES

The Coordinator, Education Programs & Assistant Registrar is responsible for:
Coordinating the operation of all CAIRP Education Programs including inquiries, student intake, student support tutorials/activities, sponsor and volunteers support including:
• First point of contact for students/candidates and sponsors, providing support to candidates when needed.
• Responds to general inquiries for all programs.
• Reviews applications for admission to determine eligibility criteria. Prepares exemption request packages for review by Registrar. Tracks enrolments/exemption requests for annual reporting
• Creates and distributes student/candidate and member surveys and prepares analysis of results for review by the Assistant Director
• Creates and manages all D2L course sites and is vendor point of contact.
• Performs data analysis, statistical reports for courses and exams, student enrollment, audit reports as required.
• Responsible for accurate database reports (Exware) for all courses in the department.
• Responsible for maintenance and monitoring of course discussion boards
• Maintains all course site administration manuals (including D2L and ExamSoft) documenting all processes such as student upload, course creation, uploading content, downloading, and reporting results.
• Create and support marketing/recruitment efforts for the IA, PCIC and Introduction to Insolvency courses.
• Updating and maintaining documentation to reflect changes in process and procedures. This includes information packages, registration procedures, exam instructions, website, etc.
• Troubleshooting technical issues and testing new systems as needed
• Other duties as assigned


Working closely with the Assistant Director, delivers all examinations by:
• Verifies student compliance/qualifications for exams i.e., coordinates with sponsors their deliverables, ensures assignment completion, experience hours, enters assignments results, exam results into database.
• Coordinates program fees and event registrations with CAIRP’s database supplier.
• Organizes the logistics and supports the education program events; in-person workshop, online webinars, assessment centers, appeal centers, networking meet and greets, board and committee meetings.
• Coordinates student exam preparation; prepares, and distributes candidate exam information packages, appeal documentation.
• Maintains student records in CAIRP database.
• Prepares selected exams for review by Assistant Director.

Support the Assistant Director with Committee Secretariat duties
• Assist with agenda development
• Prepare draft Committee minutes as required

Cover for Assistant Director during vacations and provide additional support as required.

Qualifications / Required Skills

EDUCATION AND EXPERIENCE

Academic background and experience
• University or college degree in related field
• At least 3-5 years of experience in a professional administrator/communications role
• Experience in a non-profit organization or association working with member volunteers would be beneficial
• A combination of education, training and experience may be deemed equivalent

COMPETENCIES

Skills, Abilities and Competencies
• A passion for our vision, mission, and values.
• Effective verbal, listening, and written communication skills.
• Bilingualism – Fluent in English and French
• Attention to detail and a high level of performance accuracy in work.
• Maintain a positive, upbeat atmosphere, and be a welcoming presence for students, members and colleagues
• Outstanding effective organization skills.
• Effective time management skills.

Additional Information

WORKING CONDITIONS

• CAIRP Head Office is in Toronto, Ontario.
• We offer a hybrid working model – a positive, balanced work environment. Employees spend most of their time working remotely with some in-office days.
• CAIRP will consider applicants from across Canada interested in conducting this work remotely.
• Any employees based outside of Toronto will be expected to travel for in-person meetings or as the job demands.
• From time to time, it could be required to work outside of normal business hours, particularly when working with members.

Contact Information

To apply, please forward your resume and cover letter to education@cairp.ca and complete the following survey:

https://www.surveymonkey.com/r/CAIRP_Education_Coordinator_Assistant_Registrar

Applicants who do not submit a completed survey will not be considered.

We thank all applicants and advise that only those selected for further consideration will be contacted.

Employer Profile

CAIRP is the national professional association representing nearly 1,400 members and associates, mostly LITs who have earned the Chartered Insolvency and Restructuring Professional designation.