Job Description / Duties

• Effectively handle inbound calls and online form submissions from prospective clients on a timely basis
• Perform initial consultations with clients to understand their current financial position in an empathetic and compassionate manner by engaging, listening and understanding their needs for a debt solution
• Explain the various debt relief options in a clear, practical and professional manner with the objective of providing debt solutions offered by Chande
• Feel comfortable to initiate follow up calls in a professional and timely manner
• Obtaining required information from clients so can prepare the legal bankruptcy or proposal documents
• Being able to identify missing information, urgency of a client’s situation and being able to deal with time sensitive matters efficiently
• Support clients from initial contact through to signing in an empathetic and professional manner
• Assist team in preparing and signing of formal documents
• Other duties as assigned or required

Qualifications / Required Skills

• A minimum of 1-year of consumer insolvency experience
• Basic knowledge of personal bankruptcy and consumer proposals, additional training will be provided
• Effective listening, questioning and follow up skills
• Strong attention to detail and documentation accuracy
• Able to effectively handle multiple clients including appointments and follow up
• Confident, enthusiastic with a passion for sales with an entrepreneurial attitude
• Able to work independently to meet objectives and goals
• Flexibility on working hours as some evening work may be required
• Completion of the Estate Administrator’s and/or the Insolvency Counsellor’s course would be an asset

Salary: Commensurate with experience

Contact Information

Please submit your resume in the strictest confidence to: info@chande.ca

Thank you in advance to all interested candidates.

Employer Profile

CHANDE Debt Solutions, a Licensed Insolvency Trustee, is looking for an experienced Debt Solutions Manager.

CHANDE is a firm built on providing our clients with a more personalized approach to solving their debt problems. Our professionals enjoy an empowering professional work environment in a team-based approach.