Can I share my webinar link? May 19, 2022
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We strongly discourage sharing the webinar link with others who haven't registered and purchased. While we trust the integrity of the professionals who watch the webinars, please understand that no PD credits will be given to those who have not registered and purchased the webinar(s).
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I registered for a webinar, what next? May 19, 2022
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For LIVE webinars:
Once you register, you will be automatically emailed the link to view the webinar from GotoWebinar. Please note the webinar link is not accessible until the day of the webinar. Be sure to check your spam/junk folders for the email link and/or add the webinar email address (customercare@gotowebinar.com) as a safe sender. If you do not receive the link, please email Josephine Song, Josephine.song@cairp.ca. If you are registering on behalf of someone else, please log in and register using their credentials. Do not register multiple names under one account – this will impact the attendee’s ability to receive the webinar link.
For On-Demand webinars:
Please note that the webinar link will be automatically emailed to you as soon as you register for the webinar. Be sure to check your spam/junk folders for the email link and/or add the webinar email address (customercare@gotowebinar.com) as a safe sender. If you do not receive the link, please email Josephine Song at Josephine.song@cairp.ca.
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Where do I learn more about the Webinars and how do I purchase one? June 15, 2020
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Please visit our website and under Professional Development, please click on PD Virtual Offerings to view more information and on this page, you will see the link “Yes, I want to purchase a webinar subscription” or you can purchase an individual webinar on the same page.
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What is the subscription plan? June 15, 2020
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If you plan on purchasing more than three webinars, we strongly recommend that you purchase a subscription plan. By doing so, you will pay a one-time fee to have access to 20+ webinars over the course of the year. You will also have access to a Resource Centre where you can view webinar documents from all the presentations until March 31, 2023.
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Where can I find the subscription plan? June 16, 2020
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You can find more information about our webinar subscription plan on our website under the Professional Development > PD Virtual Offerings, on this page, you will see the link “Yes, I want to purchase a webinar subscription.”
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I subscribed, what next? June 16, 2020
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That’s great, thank you! When you are ready to register for a webinar, please click here to scroll through the list of webinars on the NWS homepage. Click on the webinar you would like to watch and you will be taken to the webinar registration page. At the bottom of this page, click on the button “I have a subscription plan” which will automatically allow you to register at no additional cost. You now also have unlimited access to the Resource Centre (where all the webinar materials are stored) which can be found by logging into your CAIRP member portal. Please check back on our website for upcoming webinars as they will be released on a rolling basis.
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How do I register to watch a webinar? June 16, 2020
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You have two options to watch a webinar: purchase a webinar subscription or purchase the webinar as a single session.
A webinar subscription is a one-time fee that provides access to all current and future webinars, live and on-demand until March 31, 2023. We strongly recommend purchasing a webinar subscription plan if you intend to view more than 3 webinars over the course of the year.
Please click here to register.
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I purchased a single webinar and decided I would like to purchase a subscription plan instead. June 16, 2020
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Yes! You may purchase the subscription plan at any time, but please note the subscription plan will expire on March 31, 2023. We are not able to provide a credit for an already purchased webinar towards the subscription pricing.
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Where can I find the updated MPD policy? June 16, 2020
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You can find our updated MPD policy here.
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How many MPD hours is my webinar? June 16, 2020
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Please visit the registration page for the webinar you are going to watch and it will be listed there.
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What is the Resource Centre and how do I access it? June 16, 2020
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It is an online hub of all the webinar materials that can be accessed by logging into your CAIRP profile. You may download all materials found here until March 31, 2023.
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I purchased a single webinar, how do I access the materials? June 16, 2020
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You will be able to view/download the handouts using the handout tool during the session.
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What technical requirements do I need to view the webinars? June 16, 2020
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Please click here to view the recommended technical checklist to view the webinars.
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I paid for a single webinar(s), can I get a refund? June 16, 2020
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Unfortunately, we are not providing refunds for already purchased webinars. If you have any questions, please feel free to contact us.
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Can I cancel/refund my subscription? June 16, 2020
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We’re sorry to see you go, but the good news is you may use your subscription plan at any time until March 31, 2023. There are no refunds for already purchased webinars and/or subscription plans.
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What is your refund policy? June 16, 2020
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Many questions about refunds are answered in this FAQ, however, please contact us directly if you have additional questions/concerns.
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I’ve been busy and haven’t been able to watch the webinars, can I get an extension past March 31st, 2022?
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Unfortunately, we are not able to provide any extensions for the webinars and they will all become unavailable for viewing past March 31st, 2023. The good news is that all our webinars are available on-demand which means you can watch them anytime, anywhere, at your convenience. It is your responsibility to ensure you have completed your MPD requirements by March 31st, 2023.
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