Job Description / Duties

As a Specialist, Debt Solutions your responsibilities will include:
• Administer first and second counselling sessions to clients as required by the BIA
• Assess clients’ budget plans and financial goals
• Deliver an excellent and empathetic experience for the clients’
• Complete counselling sessions by telephone, video and in person when required
• Travel to other offices to meet with clients, if required
• Reviewing applications and inputting data into our computer system;
• The Insolvency Counsellor prepares, processes and collects required documentation;
• Reviewing monthly income and expense reports;
• Communicating with clients, creditors and other third parties;
• Monitor the status and progress of debt relief options and filings;
• Other duties as required.

Qualifications / Required Skills

• Preference will be given to candidate who are registered BIA Counsellors
• Candidates without their counselling certification must have 3 years’ experience or 30 post-secondary credits and a willingness to pursue certification
• College diploma in Business Administration or a related field preferred
• Exceptional interpersonal skills to relate with clients and liaise with team members
• High computer literacy including the ability to learn new programs and previous experience using Microsoft Office (Outlook, Excel, Word)
• Excellent time management and organizational skills
• Strong analytical and critical thinking skills
• Ability to work independently
• Preference will be given to candidates who have completed the Estate Administrators course (a plus)
• Excellent verbal and written communication skills to compose various documents and speak effectively with clients, staff, and other third parties in-person, on the phone or in a virtual meeting environment

Additional Information

We are currently seeking an Insolvency Counsellor. The ideal candidate for this role must be a Registered BIA Counsellor with the Office of the Superintendent of Bankruptcy and have experience in administering counselling. The successful candidate will work a hybrid schedule averaging a minimum of 3 days per week in-office and 2 days per week from home.

This position is flexible to work from offices in Edmonton, Surrey and Victoria.

Contact Information

Contact Information: Please click on the link to apply for this role: https://phh.tbe.taleo.net/phh01/ats/careers/v2/viewRequisition?org=GRANTTHORNTON&cws=56&rid=7650

Employer Profile

Grant Thornton LLP is a leading Canadian accounting and business advisory firm providing audit, tax and advisory services across Canada to privately owned, publicly listed and public sector organizations. We have approximately 4,700 people in offices across the country and providing services in over 140 countries internationally. One of our greatest strengths is the culture we’ve created and nurtured, where businesses, people, and fresh thinking can thrive. Our enduring, award-winning culture allows us to attract and retain a team of exceptional business advisors, driven by a collective passion to help our clients succeed in a dynamic, changing world.