Job Description / Duties

As an Administrator, Client Services [Insolvency Counsellor] your responsibilities will include:
• Administer first and second counselling sessions to clients as required by the BIA
• Assess clients’ budget plans and financial goals
• Deliver an excellent and empathetic experience for the clients’
• Complete counselling sessions by telephone, video and in person when required
• Travel to other offices to meet with clients, if required
• Reviewing applications and inputting data into our computer system
• The Insolvency Counsellor prepares, processes and collects required documentation
• Reviewing monthly income and expense reports
• Communicating with clients, creditors and other third parties
• Monitor the status and progress of debt relief options and filings
• Other duties as required

Qualifications / Required Skills

Think you’ve got what it takes to be an Administrator, Client Services [Insolvency Counsellor]? Like the colour purple? Great. Here's a few more boxes we’re also hoping you can tick:
• Registered or completed Practical Course on Insolvency Counselling from CAIRP
• College diploma in Business Administration or a related field preferred
• Exceptional interpersonal skills to relate with clients and liaise with team members
• High computer literacy including the ability to learn new programs and previous experience using Microsoft Office (Outlook, Excel, Word)
• Excellent time management and organizational skills
• Strong analytical and critical thinking skills
• Ability to work independently
• Preference will be given to candidates who have completed the Estate Administrators course (a plus)
• Excellent verbal and written communication skills to compose various documents and speak effectively with clients, staff, and other third parties in-person, on the phone or in a virtual meeting environment

Additional Information

Link to job posting: https://phh.tbe.taleo.net/phh01/ats/careers/v2/viewRequisition?org=GRANTTHORNTON&cws=56&rid=10470

Contact Information

If you are interested, please reach out to Areeba Khan in our Talent Attraction Team.
Email: Areeba.Khan@doane.gt.ca
Telephone: 1 (437)328-9986

Employer Profile

Doane Grant Thornton LLP is a leading Canadian accounting and business advisory firm providing insolvency services—locally and across Canada.
Together with the Quebec firm, Raymond Chabot Grant Thornton LLP, we have approximately 4,700 people in offices across the country.